Terms of Sales

1: ORDERS

These conditions of sale are concluded on the one hand by the company MARINE EGRAZ whose head office is located at Clavières, 39310 Septmoncel, registered with the Chamber of Trades and Crafts of SAINT-CLAUDE under the number 809 344 484 RM 39 hereinafter referred to as "MARINE EGRAZ" and managing the site www.marineegraz.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.marineegraz.com referred to below as " the buyer ".

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Article 1: object

These conditions of sale aim to define the contractual relationship between MARINE EGRAZ and the buyer and the conditions applicable to any purchase made through the website www.marineegraz.com. The acquisition of a product through this site implies unreserved acceptance by the purchaser of these conditions of sale, which the purchaser acknowledges having read before placing his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.marineegraz.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have the full legal capacity, allowing it to engage under these general conditions of sale.

MARINE EGRAZ retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

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Article 2. Products

2.1 Common products: stationery, illustrations, magnets and badges

All products on the www.marineegraz.com site are designated as “current products” with the exception of pilot lights (see article 2.2 of these GTC). The products offered are those which appear on the website www.marineegraz.com of the company MARINE EGRAZ, within the limits of available stocks. MARINE EGRAZ reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description showing its main technical characteristics (material, size). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented on the site www.marineegraz.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

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2.2 Special case: Night lights

The "nightlight" product is available for sale on the site www.marineegraz.com. However, the photos illustrating it are visible as examples. These examples can be reproduced for an order if the buyer wishes, but since each night light is custom made and by hand, slight changes (line, shape, color) may occur. Likewise, a period of several days may be necessary for the realization of the "nightlight" product. A contact (via the "contact" tab of the site www.marineegraz.com) is necessary before ordering a night light, to agree on a possible customization as well as the time limit for sending the order.

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Article 3. Prices

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC), VAT not applicable by the Seller (article 293B of the CGI). MARINE EGRAZ reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total weight of the order. Delivery costs are calculated as closely as possible to the prices charged by La Poste. In mainland France, by letter followed, up to 20g - 1.20 €; up to 100g - 2 €; up to 250g - 3.60 €. Then by Colissimo, up to 750g - € 7; up to 1kg - 7.65 €; up to 2kg - 8.65 €; over 2kg, € 13.15. Internationally, by letter followed up to 20g - 4.40 €; up to 100g - 5.60 €; up to 250g - € 9.20; then by Colissimo, up to 500g - € 12.30; up to 1kg - € 15.05; up to 2kg - € 16.80; over 2kg, € 21.50.

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Article 4. Order and payment terms

The company MARINE EGRAZ offers the buyer to order and pay for its products in several stages, with 3 payment options to choose from:

- Payment by check: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, delete…), then validates his choice with the “PAY” button. On the next page, he must enter his delivery details (name, email and postal address, telephone number) and billing if they are different from his delivery details. The buyer then presses the "continue" button. on the next page, the shipping costs are calculated and submitted to the buyer, as well as the delivery method. The buyer then presses the "continue" button. Then, the buyer chooses the payment method of his choice: "Off-line payment". The indications of the procedure for payment by check (and by bank transfer, see next paragraph) appear. At this stage, the buyer checks “I accept the terms and conditions” (and therefore accepts these general conditions of sale) and validates his order. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must print this order form, accompanied by his check payable to "MARINE EGRAZ" at the following address: Marine Egraz, Clavières, 39310 Septmoncel . No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. MARINE EGRAZ will ship the products no earlier than 2 working days after receipt of the check corresponding to the order, subject to provisions.

- Payment by bank transfer: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, delete…), then validates his choice with the “PAY” button. On the next page, he must enter his delivery details (name, email and postal address, telephone number) and billing if they are different from his delivery details. The buyer then presses the "continue" button. on the next page, the shipping costs are calculated and submitted to the buyer, as well as the delivery method. The buyer then presses the "continue" button. Then, the buyer chooses the payment method of his choice: "Off-line payment". The indications of the procedure for payment by bank transfer (and by check, see previous paragraph) appear. At this stage, the buyer checks “I accept the terms and conditions” (and therefore accepts these general conditions of sale) and validates his order. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of MARINE EGRAZ, the contact details of which are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. MARINE EGRAZ will ship the products no earlier than 2 working days after receipt of the transfer corresponding to the order, subject to provisions.

- Secure payment by credit card (via the Wirecard system): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, delete, etc.), then validates his choice using the “PAY” button . On the next page, he must enter his delivery details (name, email and postal address, telephone number) and billing if they are different from his delivery details. The buyer then presses the "continue" button. on the next page, the shipping costs are calculated and submitted to the buyer, as well as the delivery method. The buyer then presses the "continue" button. Then, the buyer chooses the payment method of his choice: "Payment by credit card". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure Wirecard interface in order to safely fill in his personal credit card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company MARINE EGRAZ will send him confirmation of the registration of his order by e-mail. The order is recognized as concluded when the customer has validated it on the site and our services send you a confirmation by email. MARINE EGRAZ undertakes to validate your order within 48 hours, unless otherwise indicated on the site (holidays, unavailability). In this case, the date of resumption of order validations will also be mentioned.

A second email will be sent to the buyer when the order is sent; this email will contain a document specifying the order number, date, delivery address, tracking number, a summary of the items, and the total amount of payment made. A third email will be sent to the buyer when the order is available and ready to be picked up.

If the buyer wishes to contact MARINE EGRAZ, he can do so either by mail to the following address: MARINE EGRAZ, Clavières, 39310 Septmoncel; either by email at the following address: contact@marineegraz.com, or via the "contact" tab of the site www.marineegraz.com.

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Article 5. Retention of title

MARINE EGRAZ retains full ownership of the products sold until the price has been fully collected, in principal, costs and taxes included.

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Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, with the exception of return costs (which remain the responsibility of the buyer).

Method of return: product returns are made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition. If possible, they should be accompanied by a copy of the proof of purchase.

Method of reimbursement: to start the reimbursement procedure, the company MARINE EGRAZ must first receive and note the above-described condition of the returned items. If the seller is satisfied with the condition of the returned products, he undertakes to reimburse the buyer within 48 working hours (unless otherwise stated on the site: holidays, unavailability; in this case, the date of resumption of activity, including the “reimbursement” activity, will also be mentioned in a very conspicuous manner on the site).

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Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via LETTRE SUIVIE or COLISSIMO, delivery services with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. MARINE EGRAZ can provide the buyer with the tracking number of his package or package by e-mail. The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company MARINE EGRAZ. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

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Article 8. Guarantee

All the products supplied by the company MARINE EGRAZ benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the company MARINE EGRAZ who will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by post to the following address: MARINE EGRAZ, Clavières, 39310 Septmoncel, or by email to the address: contact@marineegraz.com within thirty days after delivery.

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Article 9. Liability

MARINE EGRAZ, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

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Article 10. Intellectual property

All the elements of the site www.marineegraz.com are and remain the intellectual and exclusive property of the company MARINE EGRAZ. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

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Article 11. Personal data

MARINE EGRAZ undertakes to preserve the confidentiality of the information provided by the purchaser, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by email to the following address: contact@marineegraz.com.

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Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Lons-le-Saunier.

2: DELIVERIES

3: GIFT VOUCHERS

4: CANCELLATIONS